Refund and Returns Policy

Last Updated: May 2026

Thank you for shopping with SpeedoKit. We aim to provide quality products and a smooth shopping experience. Please read our Refund and Returns Policy carefully.

1. Return Eligibility

Products may be eligible for return or replacement if:

  • The product is damaged or defective
  • Wrong product was delivered
  • Product is missing parts or accessories
  • Item received is different from the description

To be eligible for a return:

  • The item must be unused and in original condition
  • Original packaging, tags, and invoice should be available
  • Return request must be raised within the allowed return period

2. Return Time Period

Customers can request a return within:

  • 7 Days of delivery for most products
  • Some products may have different return policies depending on category

3. Non-Returnable Items

The following items may not be eligible for return:

  • Personal care products
  • Used or damaged items by customer
  • Customized or special-order products
  • Perishable goods
  • Digital products or downloadable items

4. Refund Process

Once the returned product is received and inspected:

  • Refund will be approved if the product meets return conditions
  • Refund amount will be processed to the original payment method
  • COD refunds may be processed through bank transfer or wallet

5. Refund Processing Time

Refunds are usually processed within:

  • 5–10 business days after approval

Bank or payment gateway delays may vary depending on the payment provider.

6. Exchange Policy

Customers may request replacement or exchange for:

  • Defective items
  • Wrong product delivered
  • Size or variant issues (if applicable)

Replacement depends on product availability.

7. Cancellation Policy

Orders may be canceled before shipment. Once the order is shipped, cancellation may not be possible.

8. Return Shipping

  • If the issue is from our side, return shipping may be free
  • In some cases, customers may need to bear return shipping charges

9. Damaged or Incorrect Products

If you receive a damaged or incorrect product, please contact our support team immediately with:

  • Order ID
  • Product photos
  • Issue details

10. Contact Us

For return, refund, or exchange related queries, please contact us through the Contact Us page on SpeedoKit